What does forklift downtime actually cost your operation?
Most fleet operations don’t know what their forklift downtime actually costs. The number sits quietly outside the maintenance budget, distributed across a few unrelated line items: production targets missed, shipping commitments rescheduled, overtime to catch up, lost customer goodwill from late deliveries. None of those line items show up on a maintenance invoice. Most ops […]
Red flags in forklift maintenance agreements (and how to spot them before you sign)
Most fleet operations have been burned at least once by a forklift maintenance vendor. Promised response times that didn’t materialize. PM visits that got shorter every quarter. Repair quotes that mysteriously expanded once the technician was on site. Service teams that rotated so often nobody knew the fleet by the third call. The patterns that […]
How forklift maintenance agreements are actually priced
If you’ve gotten quotes from multiple forklift service vendors, you’ve probably noticed something strange: the prices vary wildly. One vendor quotes $200 per PM visit. Another quotes $500. A third proposes a flat monthly rate that includes everything. The agreements all sound similar at the headline level, but the dollar amounts can differ by a […]
Planned vs full maintenance: which is right for your forklift fleet?
If you’re running a forklift fleet of any meaningful size in Central Texas, you’ve probably been pitched on a maintenance agreement. Two main agreement types dominate the industry: planned maintenance and full maintenance. The difference between them isn’t subtle, and the choice between them isn’t obvious. The wrong choice can cost a fleet operation tens […]