Preventative maintenance that actually prevents failures

Most forklift PM visits take 30 to 45 minutes, check fluids and filters, and leave the real wear patterns for next time. Ours take about twice that long for a reason: the failures we catch during the inspection are the ones your operation doesn’t have to schedule around at 6am three weeks from now.

Forklift operating at a cargo yard, moving large containers efficiently.

What separates thorough PM from transactional PM

Every forklift service vendor offers preventative maintenance. Not every vendor's PM actually prevents anything.

A transactional PM visit runs the checklist: fluid levels, filter swaps, visible wear items, quick inspection, move on. A typical dealer service truck is designed to run 8 to 12 of these per day. The math is built around visit volume, not depth.

A thorough PM visit runs longer because it's looking for the things that haven't failed yet. Hairline cracks in mast chains. Hydraulic lines starting to weep. Brake components wearing unevenly. Battery cells drifting out of balance. Electrical connections developing resistance. These are the issues that turn into emergency repairs in two to eight weeks if nobody catches them.

R&R's PM visits take 90 to 120 minutes per machine because that's how long a real inspection takes. The dollar amount per visit is higher. The total cost of ownership is lower, because the emergency repairs and unplanned downtime that thorough PM prevents cost more than the extra time on the front end.

What gets inspected in an R&R PM visit

Every PM visit covers:

Documentation follows every inspection. Every machine in the fleet gets a service record with findings, work performed, parts replaced, and recommendations. You forward it to whoever needs it: your boss, your auditor, your insurance carrier, your internal maintenance team.

red forklift

PM scheduling that matches how your fleet actually runs

Manufacturer-recommended service intervals run on hours, not calendar dates. Most forklifts need PM at 200, 1,000, and 2,000 hour thresholds. But that schedule assumes average usage, average operating environments, and average load profiles. Real fleets don’t run on averages. A forklift running three shifts a day in a dusty manufacturing environment hits 200 hours in three weeks. The same machine in a clean single-shift DC might take two months to get there. Running both on the same PM calendar means the first machine is under-serviced and the second is over-serviced. For fleet program clients, we track hour meters across every machine and schedule PM visits against actual usage. For clients who prefer calendar-based scheduling, we calibrate the calendar to match your realistic usage rather than the manufacturer’s theoretical average.
Reliable forklift preventative maintenance services near me in Austin, TX, by R&R Lift.

Who PM makes sense for

Fleet programs with scheduled PM make sense for operations running 10 or more forklifts, or operations where even a small number of machines are running high-cycle, multi-shift, or mission-critical applications.

For smaller operations (under 10 units, light usage) or operations with strong internal maintenance capability, individual PM visits outside of a program can make sense. We do both.

What doesn't make sense: paying for a PM plan that isn't actually catching issues. If your current PM program hasn't flagged a single significant finding in six months, that's not your fleet being in exceptional shape. That's your PM not looking for anything.

Frequently Asked Questions

How long does an R&R PM visit take per machine?

Typically 90 to 120 minutes per unit, depending on machine type and environment. Electric units tend to take slightly longer because of battery system inspection. LPG units add fuel system inspection time. Heavy-use units in dusty environments take longer because there’s more to clean and inspect. Dealer PM visits are usually 30 to 45 minutes for comparison.

Yes. Every PM visit produces a machine-level service record. Fleet program clients receive consolidated monthly fleet reports that cover every unit in their fleet. The documentation is structured for audit and insurance review without requiring any reformatting on your end.

For multi-shift operations, we schedule PM visits during shift changes, scheduled maintenance windows, or off-hours depending on what fits the operation. For fleet program clients, PM scheduling is coordinated with your operations or maintenance lead on a recurring basis so it becomes routine.

For program clients, PM is rolled into the program fee and priced against the downtime the program prevents. For one-off PM visits outside of a program, we price per visit based on machine type, environment, and scope of inspection. We don’t publish a standard hourly rate because PM visits vary significantly by what’s actually being inspected.

PM that catches failures before your operation pays for them

If your current PM program isn't catching anything, you're not saving money. You're paying for paperwork while the failures accumulate until one of them breaks at the worst possible time. Fix that. Talk to us about what a thorough PM program would look like for your fleet.