Contact Us To Schedule Service
Contact Us To Schedule Service
Mechanical, hydraulic, electrical, brake systems, mast and chain, tires, transmissions, and the specific repair that the other vendor quoted twice and still hasn’t finished. On-site in Central Texas, all makes and models, same team every time.
A repair isn't a transaction. It's a decision about what to fix, how to fix it, and whether the underlying issue that caused the failure has been addressed so it doesn't happen again in six weeks.
Most forklift repair work is straightforward: a component failed, replace it, verify the fix, move on. For those repairs, what matters is having the parts on the truck, the experience to do the work efficiently, and the discipline to verify the fix before invoicing.
The harder repairs are the ones where the obvious failure is a downstream effect of an upstream cause. A hydraulic cylinder leaking because a seal failed is a simple repair. A hydraulic cylinder leaking because the line is routed against a chassis point that's wearing through the line every few months is a routing problem being masked as a component repair. Replacing the line four times a year is cheaper in the short term than rerouting it properly. It isn't cheaper in the long term.
That distinction between the obvious repair and the root-cause repair is where R&R's approach differs. We fix what failed. We also flag what caused it, and recommend whether the root cause is worth addressing now or can wait.
Our techs handle the full range of forklift repair work:
We carry parts for most common repairs on the service truck. For parts we don’t have on hand, we source through OEM and aftermarket channels with turnaround typically measured in hours or a day or two, not weeks.
For fleet program clients, repair work sits under the program and is typically priced as part of the structured program fee rather than per visit. That reflects the fact that a program client’s repair volume is lower (because the PM program is catching issues earlier) and more predictable (because the team knows the fleet).
For non-program repair work, we quote the scope up front, based on the symptom description and machine type. Where possible, we’ll tell you on the phone whether this is likely a 30-minute repair or a multi-hour job, so you can plan the operational impact before we arrive.
What we don’t do: quote a low number to win the job and then surface three hours of additional work once we’re on site. The repair estimate you get is based on the information you’ve given us. If we find something during the repair that changes the scope materially, you’ll know about it before any additional work happens.
Yes. Toyota, Hyster, Yale, Crown, Caterpillar, Clark, Mitsubishi, Komatsu, Hyundai, and others. Brand-specific service pages are available if you want the detail on your specific brand.
Yes. Most of the forklifts we repair are past warranty. Our team works across brands and years, and parts availability for older machines is usually not an obstacle. In the rare cases where a specific older model has parts supply issues, we’ll tell you up front so you can make an informed decision about repair versus replacement.
For fleet program clients with multi-unit operations, loaner units are included in the program structure when a repair requires a machine to be out of service for an extended period. For non-program repair work, loaner units aren’t typically part of the scope, but we can coordinate rental options if your operation can’t run short.
Initial symptom description over the phone or email. Scope quote before the visit. If the scope changes materially during the repair, we stop and confirm before any additional work. Final invoice reflects what was actually done, with parts and labor itemized. No surprise charges.
A repair that doesn't last three months isn't a repair. It's an annuity for your service vendor. If you're tired of paying for the same repair twice, we should talk.
