R&R Lift forklift service and maintenance
Schedule Service

Dealer Or Independent Forklift Service: Which Fits Your Fleet

Dealers and independent forklift companies both keep forklifts running. Many fleets use both. The right mix depends on your fleet.

A dealer sells and services one or a few brands, often tied to a manufacturer.

An independent forklift company is not owned by a manufacturer and services many brands.

R&R Lift is an independent forklift company in Buda, Texas, serving Austin to San Antonio since 1993.

Request A Fleet Assessment
Call 512-256-5312
R&R Lift team standing with the service truck fleet

Where A Dealer Fits

  • Your forklifts are new and still under the factory warranty.
  • Your corporate location requires service through a single dealer and manufacturer.
  • You are buying new forklifts and want the sale and service from one place.
R&R Lift service truck fleet parked outside the Buda shop

Where An Independent Fits

Your fleet has more than one brand.

Your forklifts are past the factory warranty.

You want the same techs every visit, techs who know your machines.

You want one vendor, one schedule and one report for the whole fleet.

Questions To Ask Any Service Provider

  • Will the same tech service my fleet every visit?
  • How long does your PM take per machine, and what does it cover?
  • Do I need OEM parts for every repair?
  • What response time do you put in writing?
  • Do I get a service record for every machine, every visit?
  • What parts do you use?
  • Who do I call when something goes wrong, and does a real person answer?
R&R Lift top5-2-mechanics

How R&R Lift Works

  • The same techs who know your fleet.
  • PMs run 90 to 120 minutes per machine.
  • Every repair quoted in writing before the work.
  • Fleet Program customers: we guarantee a tech on site to diagnose within 24 hours for a down unit, and within 2 business days for everything else.
  • A service record on every unit, every visit.
  • OEM and quality leading aftermarket parts.
  • A real person in our office when you call.
R&R Lift top5-mechanic-tablet

FAQs

Can an independent forklift company service my brand?

R&R Lift services every major brand, including Toyota, Hyster, Yale, Crown, Clark, Caterpillar, Hyundai and more.

Yes. Many fleets do. Factory warranty claims go to the dealer, and an independent can handle PMs and repairs across a mixed fleet.

R&R Lift uses OEM and quality leading aftermarket parts.

Request A Fleet Assessment
Call 512-256-5312